Save the time and energy it takes to setup, monitor and maintain your dedicated server or virtual dedicated server by letting our expert staff do it for you! With our Assisted Service Plan, our team of server professionals will personally set up your dedicated server to deliver maximum performance. Plus, they will also handle select monitoring and maintenance issues that would otherwise drain your time and resources.
Initial Server Setup:
Security Services (Anti-Virus, Scanning):
- Monthly scans, as well as real-time on-access virus scanning of files (Windows servers only).
- We scan your server once a month, to provide you with any recommended remediation actions.
Emergency Services:
Patching Services:
Monitoring Services:
- Per server monitoring of basic services such as Ping and HTTP.
Custom Support Access:
- Access to our flat-rate custom support services
- Also see Expert Hands
*Note: Administrative Access is unavailable with the Assisted Service Plan
** In most cases, patching will be performed weekly, though some patches may be applied sooner if the severity and likelihood of exploit is high. If a patch is found to break a customer's application, the customer will be able to contact the managed services support center and request that the patch be rolled back, free of charge.
ASSISTED SERVICE PLAN
