FAQ Articles

Redeeming a Standard Single Domain SSL Certificate in the Hosting Control Center: An SSL certificate authenticates the identity of your website to visiting browsers and...
How do I check my SSL Status?: Your SSL Status represents the status of any Standard Single Domain SSL certificate...
Do I need Server Gated Cryptology (SGC) to conduct secure transactions?: No, you don't need Server Gated Cryptology (SGC) to conduct secure transactions. SGC...
Do I need a fully qualified domain name to set up an SSL certificate?: Not necessarily. If are using an SSL certificate on an internal server that is not...
How do I know my secure certificate is safe from vulnerabilities?: Our Certificate Authority validates the identity of an entity purchasing an SSL...
What does my SSL Status mean?: An SSL certificate authenticates the identity of your website to visiting browsers and...
How Do I Monitor the Progress of My Certificate Request?: You can monitor the status and progress of your certificate request in the...
Setting up a SSL for Intel vPro: If you are using an Intel® vPro™ server, purchase a Standard or Deluxe SSL...
How do I renew my certificate?: To renew an expiring SSL certificate, first purchase a certificate-renewal credit,...
How long does it take to issue an SSL certificate?: Deluxe and Premium SSL Certificates Many factors determine how long it takes to...
Cómo solicitar su certificado SSL.: To view this article in English click here . Después de comprar su...
Which browsers and devices are your SSL certificates compatible with?: Our root certificates — the Valicert Class 2 Policy Validation Authority and the...
Why Is My Secure Site Not Displaying the "Padlock" Icon in the Browser's Status Bar?: If your entire site does not use HTTPS, the padlock icon will not display in a browser...
How do I get a Domain Authorization Letter?: Certain business matters, such as requests for Secure Sockets Layer (SSL) certificates...
Requesting a Domain Authorization Letter from Domains By Proxy: When you request a Secure Sockets Layer (SSL) certificate from us, we must verify your...
Requesting Your SSL Certificate: Haga clic aquí para ver este artículo en español. Once you...
Which browsers and devices are your SSL certificates compatible with?: Our root certificates — the Valicert Class 2 Policy Validation Authority and the...
Which countries are currently supported for certificate issuance?: Our Secure Certificates can be issued to individuals and companies worldwide but with...
Installing Your SSL Certificate: Once signed and issued, you will receive an email message that allows you to download...
What is the difference between a Deluxe and a Standard SSL Web Server Certificate?: This Certification Authority (CA) is offering two types of SSL certificates: Deluxe...
HTTP vs. HTTPS: HTTP, or hypertext transfer protocol, is the way a Web server communicates with...
Can I use a standard SSL Certificate on an aliased domain in Shared Hosting?: You cannot use a standard SSL because standard SSLs only work properly with the domain...
Why does my Palm OS device not recognize my secure certificate as valid?: Here's the Lowdown: Palm devices cannot communicate with servers that have SSL...
What happens if I don't install intermediate certificates?: Failure to properly install intermediate certificates along with the issued SSL...
How do I install an intermediate certificate?: Once your SSL certificate has been issued, you will receive an email message...
What information do you validate, and why?: Our authentication process ensures the highest level of trust. Only through thorough...
Why is my SSL certificate request not approved yet?: As long as you provide the correct company information and documentation, the...
What is the difference between a Deluxe High-Assurance and a Standard SSL Certificate?: The main difference between the Deluxe High-Assurance and Standard SSL Certificates...
Protecting My Site Against the SSL Vulnerability in Debian GNU/Linux: A recently exposed security flaw in the version of OpenSSL distributed with Debian...
What is an intermediate certificate?: In order to enhance the security of the Root certificate we have created two...
What happens if validation fails?: If we are unable to authenticate the submitted information, the certificate request...
Why am I getting an invalid key length error?: Here's the Lowdown: To help keep your site secure, we require a 2048 bit key length....
What is your criteria for accepting Domain Authorization Letters?: If we are unable to verify the certificate requestor's domain control (i.e., we cannot...
What Is the Encryption Strength of Your SSL Certificates?: All of our SSL certificates support high-grade 256-bit encryption. The actual...
Where can I find the certificate information for a Standard Single Domain SSL certificate?: An "https://" prefix in the URL and a key or padlock icon in the browser's status bar...
How will my customers know that my site is secure?: An "https://" prefix in the URL and a key or padlock icon in the browser's status bar...
Why am I getting errors with my CSR request?: When you generate your Certificate Signing Request (CSR) and put it into our online...
How do I upload required documents for your review?: You may need to provide certain documents such as articles of incorporation, personal...
Why am I getting a warning about allowing SSL v2?: If you run a PCI compliance scan or you're trying to configure your server, you may...

Help Center

Frequently Asked Questions

Help Center Search

Related Articles

FAQ Articles